Yaroslavl and Yaroslavl Region
Remote support and on-site service for offices, servers, networks and workstations.
Yaroslavl · Moscow · worldwide remote
IT infrastructure
that works.
Technical support for small and medium-sized businesses: on site in Yaroslavl and Moscow and remotely for clients in other countries.
01 Yaroslavl and Moscow02 One-off projects03 Remote support worldwide
INFRASTRUCTURE / STATUSSystems under control
ONLINEServers Normal
Backups Verified
Network and VPN Available
Workstations Connected
Control instead of reacting to the next failure
Areas of responsibility
Your entire IT infrastructure
in one pair of hands
One point of responsibility for daily system operations, without passing tasks between multiple contractors.
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All services and details Servers and workstations
Windows and Linux administration, virtualisation, accounts and business software.
DetailsNetworks, Wi‑Fi and VPN
Reliable local networks, secure remote access and clear infrastructure documentation.
DetailsBackup and recovery
Monitored backups and tested recovery procedures that protect business continuity.
DetailsMonitoring and maintenance
Control of critical systems, updates and capacity before an issue becomes an outage.
DetailsInfrastructure security
Access control, secure network configuration and systematic reduction of common risks.
DetailsEmployee support
Remote help with everyday issues and on-site assistance when hardware is involved.
Details1C, POS and security tokens
Technical support for 1C, POS systems, Rutoken and JaCarta.
DetailsAccess control and CCTV
Support for Perco, SIGUR, TRASSIR, Hikvision, Bolid and SecurOS systems.
DetailsTelephony, mail and platforms
SIP telephony, Exchange, Mailcow, Docker, KVM, ESXi and website monitoring.
DetailsAI chatbots and automation
OpenClaw deployment, Claude, ChatGPT and Alice LLM integration, chatbot setup and workflow automation.
DetailsService coverage
Support nearby
and across borders
Most work can be completed remotely. When hardware needs attention, we agree an on-site visit and a practical format.
Moscow and Moscow Region
Remote administration and on-site work by prior arrangement.
Other countries
Remote systems administration and technical support adapted to your time zone and available communication channels.
How the work is organised
First, create order.
Then, provide support.
A systems administrator should not spend every day fighting fires. The goal is infrastructure that is clear, controlled and ready to recover.
- 01
Assessment
Document the current state, critical systems and immediate risks.
- 02
Plan
Set priorities and agree a clear sequence of work.
- 03
Support
Resolve requests, monitor systems and perform preventive maintenance.
- 04
Result
Explain what was completed, what needs attention and what comes next.
Principles
Not just repairs.
Predictable operations.
Explain things in plain language
What happened, what it affects and what needs to be done — without unnecessary complexity.
Document settings and decisions
Documentation reduces dependence on memory and speeds up recovery after an incident.
Verify recovery capability
Having a backup does not guarantee recovery. The procedure must be clear and tested.
Frequently asked questions
Before we start
Can I request help with just one task?+
Yes. You can begin with a one-off assessment, configuration or recovery task and discuss ongoing support later.
Is an on-site visit always required?+
Most tasks can be completed remotely in any city or country. Hardware and cabling work may require a visit in Yaroslavl or Moscow.
How does ongoing support begin?+
With a short introduction to your infrastructure and business needs. We then identify critical systems, priorities and convenient support channels.
How is remote access organised?+
The method is agreed in advance. Separate credentials and a secure connection are used, and access can be controlled and revoked.
Contact
Tell me what needs
to be solved
Call or message using the channel you prefer. Briefly describe the issue, the number of workstations, your city or country and how urgent it is.
Before contacting me, read the personal data policy and separate consent terms. Send a separate confirmation if you wish to give consent.
Official information
Business details
Registration details of the sole proprietor.
- Registered name
- Individual Entrepreneur Sergey Mikhailovich Soloviev
- Tax ID (INN)
- 760310555345
- Registration No. (OGRNIP)
- 322762700023801
- OKPO
- 2015618082
- Registration date
- 27 May 2022
- Registered region
- Yaroslavl, Yaroslavl Region, Russia